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1. Consultative Selling Skills
Overview
Research shows that we are more likely to buy from sales people we like. And who are the sales people we like? Undoubtedly, those who take the time and make the effort to understand our needs and to listen to us.
In modern selling, you have to be a consultant and problem solver to your customers. And, before you sell your product or services you have to sell 'yourself' - your message, your credibility, skills and expertise.
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Contents
Pre-Workshop : On confirmation, the trainer will meet selected participants to identify training needs and collect information to ensure the relevance and transfer of learing. Workshop : The participants will learn the skills in a highly interactive environment through lectures, discussion and role-plays. Post-workshop : Follow-up sessions can be arranged to reinforce the learning and identify the participants' difficulties faced in applying the skills.
Overview
For many of us, negotiation resembles battlegrounds where there are winners and losers. And when we are faced with difficult situations we either get "too hard", which may jeopardise long-term relationships, or we get "too soft", ending up feeling exploited.
Negotiation is an integral part of our lives. By mastering the skill of negotiation we can resolve problems with our colleagues and associates in a climate of collaboration.
Contents
Pre-Workshop : On confirmation, the trainer will meet selected participants to identify training needs and collect information to ensure the relevance and transfer of learning.
Workshop : The participants will learn the skills in a highly interactive environment. Role-plays will resemble actual problems faced at work places. To help the participants correct their mistakes, role-plays will be recorded.
Post-workshop : Follow-up sessions can be arranged to reinforce the learning and identify the participants' difficulties faced in applying the skills or other areas that need further improvement. | |
